USA Star Nails & Beauty - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.4
8113 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had some man do my “full shellac pedicure” in 20 minutes. Not smooth, not straight, no cuticles done. It was honestly the worst pedicure I ever had. I had to complain when he said he was about to paint my nails and say “don’t touch my nails anymore” and he just stormed off. Some lady took over after I had to make a whole scene and she fixed it. So that’s why two starts. But honestly, not a sorry, not anything. Also it doesn’t help the girl next to me had the same problem with a different staff
Without finishing my nails the nail technician started to work on another customer. And shouted across the shop for me to change hands under the heater!!! I paid online to then be told I owed more money as their prices were not up to date.
My appointment was delayed by half an hour (for the second time). No one apologised or told me when I would be seen to. Multiple people came in during this time asking for their nails to be fixed because their manicures had only lasted a few days.
Such a bad experience. So chaotic, way too many appointments at the same time. People working on multiple people at the same time and you’re left waiting. Had already paid but was told I owed £5 more because Treatwell price list isn’t updated yet.
Not the best experience, definitely better options nearby