USA Star Nails & Beauty - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.4
7960 reviews

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Written by our customers, so you know what to expect at each and every venue.
Extremely packed on the weekends. The salon should manage customer expectations and tell them the realistic waiting time rather than "15 minutes" to get another body in the waiting line.
Unfortunately the woman doing the wax could not speak English, so communication was fairly hard and I did not feel at ease. However she was friendly, the wax was good considering the price and it was fairly quick. But my appointment was 25 minutes late! Not good if you are in a rush!
I have been here a few times and know they get very busy - however they let 3 walk-ins go ahead of me (I had booked an appointment) so I was seen 25 mins late. It wasn't as clean as it usually was and they did not clean the foot-bath basin after emptying the previous person's water out, and before adding water for me. The man who did my nails did a good job but spent the entire time talking to the person next to him - which is a bit rude. Mixed feedback - but the price is good.
It was good value for money-bikini wax was average but you get what you pay for. The actual wax was very quick. It was Saturday afternoon ao really busy as its a nail salon mainly and a little disorganised! I wasn't seen for about 20mins after the actual time of my appointment.
The place is great and the staff are really friendly and polite.