My appointment was at 6.15pm, I got asked to sit to prepare for pedicure at 7pm there was a bit of discussion about the fact I prepaid the Shellac manicure but not the pedicure which was £36, I was certain that on your website it said £30 for pedicure and manicure, and when I called to cancel I was told on the phone that I should come on the day and see what they could do! Although they could do nothing except a normal manicure for £22 but the colour on my feet would have been different to the one on my hands so by this time I had to leave as it was so late and I was running late so I had to rebook for this Thursday for just the manicure. I appreciate it was busy time but waiting for 45 minutes is not good.