USA Star Nails & Beauty - Clapham South Reviews
33 Balham Hill, Clapham South, London, SW12 9DX
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8055 reviews
Very rude! Waited 30 mins as they thought I didn't have an appointment even though they checked me in. They did 2 customers who came in after me. When I asked her how long I had to wait, she laughed and said "soon". The front door then remained open for 15 minutes while other members of staff came in and out to bring heavy decorating equipment in. They then started to paint and place dust sheets around while at least 10 customers were still having treatments!!
Treatment by Kevin•Other Nail Extensions & Overlays
Verified review
Good as usual
Treatment by Kevin•Other Nail Extensions & Overlays
Verified review
always love the service here, attention to detail and friendly staff
Hard Gel Extensions & OverlaysShow all…
Verified review
I can't really rate the wax as I didn't get one. About an hour before my appointment I rang up to check it was still on, and asked if I could move it any earlier. I was told I couldn't move it which was fine, so turned up at the original time I had booked it for. On arrival I was told the person qualified to do waxes hadn't turned up and was late for work, so sat down to wait while the woman on the desk rang her. It turned out she wasn't going to come in until 5.30 and I was told to come back then. There was hardly any apology and when I asked why they didn't call her when she hadn't turned up, as they knew I'd be coming in at 3.30 they had no explanation. It was really disorganised, very inconvenient and really rude. I couldn't come back at 5.30 as I was busy, and after that incompetence I won't be going back there again.
Treatment by Vicky•Hollywood Waxing
Verified review
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