USA Star Nails & Beauty - Clapham South Reviews

33 Balham Hill, Clapham South, London, SW12 9DX

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Reviews are written by customers after their visit.

4.4
8002 reviews

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Written by our customers, so you know what to expect at each and every venue.
Staff was too rushed, no proper attention on the treatment.
Great Place
I have been coming here for a couple of years and am always happy with the results. One thing that really frustrates me is if you get your nails done by one of the ladies who is also managing the front desk. You keep getting left mid mani as they answer the phone or take payments or answer queries from walk ins. It means your treatments takes twice as long and it really stunted
As far from relaxing mani pedi as you could imagine. Clearly under staffed and gave me an inexperienced junior who had no idea how to even operate the pedicure chairs. Took an hour just to get to the painting stage. At this point someone else took over to complete. Was passed to someone else for hands who kept telling me she was tired....to manage my expectations of the terrible job she was about to do. She gave up finally, another person took over AGAIN. Tried to rescue but after 3 hours I'd had enough. Deluded manager then offered me 20% discount off next treatment?!? At least three other people walked out through being tired of waiting whilst I was there.
The pedicure was what seemed a little rushed and I still came out with some hard skin despite asking the therapist to remove it. I asked for the manicure to be done by a different person and it was brilliant. Different experience to my pedicure Note: many of the polishes seem old, empty and thinned down