My gel polish removal & file & polish were done well. I’d booked it that afternoon for 5pm for £17. The site said it’d be 20 mins for each, perfect as I had to leave at 5.45. I got there at 5pm; all 3 people working there were busy. One said hello; when I said I’d a 5pm appt, asked me to take a seat. For the next 15mins nobody said anything to me & didn’t seem to be aware of my booking. When seen she did it well & quickly but tried to charge me £23 claiming the price had changed since booking!