Absolutely shocking experience! First of all the booking was made with Swati, was looking forward to it! but was nowhere to be seen. Was told she was not in today! I asked why didn’t anyone inform me? The lady who was there said someone should have. After that, agreed for the treatment but eyebrows were done unevenly. She agreed too, and made some excuses about the thinning of hair! She said to pencil them in. Not professional.
Had building work going on and smelt dusty.
From Chiswick to Wembley, from wherever you live, it is worth the journey. The team are simply amazing, guaranteed stellar service and you feel as if you spent almost two hours with friends. Don’t hesitate - come here the next time you need some me time!
Debbie Ng•7 months ago on Google
Very friendly staff and a lovely salon with excellent facilities. I had waxing, threading and my nails painted and I would recommend this salon to my friends and family