Positives - lovely spa in a central location. Used Dermalogica products which felt nice and smelled lovely.
Negatives - very short treatment considering I was waiting in reception for a good 10-15 minutes whilst they tried to find my booking. Left in a dark room after treatment with no visible light switch so had to walk into reception with messy hair and smudged eye make up. When I returned to reception to be given details of my treatment, was once again left to wait. Another member of staff made a negative comment about my appearance.