Was really happy about the shape of my eyebrows, really clean, tidy. Got a bit irritated on the skin, but that often happens to me after pulling out hair. Sweta, the lady who did my brows was super nice, and she kept talking to me and being funny about how my brows are better than my friend's (who I showed a picture of and told her I was jealous of her eyebrows), was really a pleasant person.:)