This was my first time at the salon & I loved the experience. I'm usually not a fan of going to salons due to bad experiences in the past but the atmosphere at Untangled was so warm & welcoming. Emily was amazing & so reassuring, I think she could tell I was nervous & made me feel very at home & at ease straight away. My hair cut was exactly how I wanted it & Emily happily put some waves in my hair on her suggestion because she heard it was for my work Xmas party. Definitely will return. Amazing