Ultra Beauty & Hair Reviews

12-14 North Street, Romford , London, RM1 1BH

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Reviews are written by customers after their visit.

4.5
106 reviews

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Written by our customers, so you know what to expect at each and every venue.
Poor quality. Staff was in a hurry to go home, so no attention to customer or quality. Overall, I wouldn't recommend.
I had my treatment with Simmi, she was super friendly, chatty and professional - she made sure to ask if I was as comfortable as possible being that it has been a while since last having any sort of waxing. The treatment didn't take as long as expected but it didn't feel rushed at all which was great! Before your waxing treatment starts you're given a dressing gown to cover up, there's only one so my suggestion would be that there should be multiple clean robes or bring your own for more comfort and cleanliness. Heads up, you're not able to pay by card but there's a cash point next door so it wasn't an issue. Aside from that I'm very happy with my waxing treatment ready for my holiday and will definitely be back next month !
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Walked in and receptionist didn’t even look up from his phone. When noticed I explained I had a facial waxing booked in for 14:30, told me to take a seat. Two ladies came in after me for a walk in eyebrow wax and tint, beauty therapist comes out and asks the receptionist who’s next and he points at the other girls. He then tells me to follow him into a very unclean beauty room and to get comfortable, I explained once again that I was here for a facial wax and he apologised as he thought I said facial massage and again I had to take a seat and wait. Waxing was rough and very rushed, and was going between me and another client which is so unprofessional. Woke up the next day with rashes all over my face, and thinking back I’m sure she used the same stick for me and for the other girls. Very uncomfortable and unpolished experience. Receptionist on his phone throughout and kept asking therapist for prices? Get off your phone and learn them perhaps?
I had my eyebrows wax and tint and top lip was lovely although the same spactular was used for me and the lady next to me ... my holly wood on the other hand was done so quickly and carelessly when I was in so much pain ( I get these regularly it was so much worse than normal ) one point my lips were stuck together 2 hours later I’m still so sore when I checked I am bruised and I have cuts on numberous places where the skin has been ripped off please avoid
The treatment was very very quick and painless. Eyebrow threading and underarm wax was good but bikini wax was done carelessly and rushed as there were other customers outside and she was the only staff in store. I was in and out within 10 minutes of getting all 3 treatments done. It was good value for money, quick and easy. You get what you pay for.