I was supposed to have Natalia but didn’t. The whole experience was not luxury but the lady was nice. The salon was not clean, the selection was not very expansive and you couldn’t easily see the colours as they were on a wall above a chair in the way. Both the mani and pedi were very rough. I have small cuts from filing on my toes and the soles of my feet still have lots of dead skin on them. Very expensive so I’m pretty dissapointed
I booked a Lycon g-string wax (quoted at £20 on treatwell website). I received a bikini wax at best and was charged £40, Complete rip off! In addition I had a lot of wax left on me. Given the location of the front desk (very public) and the nature of my treatment, it made it very awkward to dispute the charge. I will not go back and suggest avoiding! Very disappointing!