Michelle gave our 3 year daughter a fantastic haircut. Far better than any other child's haircut we've had to date. She treated it like an adult cut, sectioning the hair etc. She was really friendly and made it a lovely experience for our daughter. Will definitely be returning!
We were met with a warm welcome by staff who realised that another customer was using our slot. This was sorted out very swiftly.
The hair stylest did a great job and took our feedback on board.
A big thank you to Lucy from the customer service team who worked her magic and turned my previous negative experience into a positive one.