Eden did a great job for my son’s first haircut. He is an energetic 2 year old who had never been to a hairdresser before. Eden totally won him over and repaired the choppy haircut I had given him at home!
My children have had their hair cut at Trotters Turnham Green for many years now without any issue, however on this occasion the stylist - who is not the one we usually book - was very abrupt with my son and not very kind at all. I warned her in advance that my son is very sensitive to noises and does not like the hair dryer. Despite this, she tried three times to convince him to use it and that it would be fine which scared him. I was very disappointed. I won’t book this stylist again.
The worst experience ever. I've got a son who doesn't like having a haircut. That's why I take him to trotters because the last time we went there the lady who had done his hair was patient and full of understanding and the haircut went without drama and crying. This time was opposite. Charlotte was pushy and insisted that he needs to understand that the haircut is fine she didn't let me hold him in my lap. I couldn't calm him down because she didn't stop talking “she knows she has experience”