Ana was Wonderful with my little boy for his first haircut. He had pretty awful matting in the back of his hair, and I thought she was going to have to cut the knots out, but she managed to get rid of them in less than five minutes, and with no tears from my boy! She has magic fingers! She went on to give him a great haircut. He was very happy and chilled sitting in her chair. She is clearly an expert at what she does! Huge thank you to Ana!