Trotters - Kensington Reviews

139-141 Kensington High Street, Kensington, London, W8 6SU

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Reviews are written by customers after their visit.

4.8
2387 reviews

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Written by our customers, so you know what to expect at each and every venue.
Wonderful
My son was calm with her and she took her time using scissors till the very end as he is autistic and has high sensory needs and with not liking the buzz she managed to keep him calm interacted with him and he didn’t cry once! She was amazing! Best hair cut yet!
Angela was very rough with my 3 year old who used to be petrified of having his haircut. There was no explanation of what she was going to do to him; a lot of cheek pulling and he was even saying ow. she didn’t do what I asked for and when I said it’s too short she turned around very rudely and said if it’s too short there is nothing I can do about it. I will never ever bring my son back to trotters to get his haircut. He was very well behaved; Angela was rough, rude and his hair cut was awful.
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On arrival for our appointment Nancy the hairdresser was extremely Hostile and very unpleasant towards us, she cut my daughter hair very badly it is extremely even and lopsided she also made her feel uncomfortable and was extremely hostile and unprofessional it was quite Traumatising. My daughters hair is lopsided she has never had such a bad experience at your hairdressers or such a bad haircut ever it was a very very upsetting experience traumatising experience for a child and parent.
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Great