We were really excited to have our Daughters first haircut and booked specifically the first hair cut experience with a lock of hair kept as a keepsake and a certificate.
The chair and cape wasn't cleaned off from the previous cut. The lock of hair cut to be kept was lost and so we were asked if we even want the certificate anymore. We had to collect hair from the chair.
We asked for no length to be taken off the back, just a fringe cut in. The back was cut.
Really disappointed.
A wonderful experience for my son's first visit at the hairdresser. An aquarium, lots of interactive books, stickers and chocolate coins kept him happy. My son wants to 'visit every day'! Rita was really friendly and quick.