I had been there before with Cristina, she is great.
This time the lady, she did not say her name was quite rude with the kids, she was slow, desperate beacause my baby moved and was noisy, as she said. Whit my girl she was not nice and her haircut was not very good
It definitely was not the same experience as the previous haircuts
We’ve been using Trotters for haircuts for over a year; my now 2 year old is still very nervous about haircuts and everyone has been great about calming him down/working through it but Angel was exceptional—she was very kind and warm and engaged with my daughter to show my son how easy the process would be. It helped so much that she took the time to reassure and calm my son before starting his haircut. She put so much extra effort into giving us a great experience and giving my son a great cut
We had Eden in Kensington shop cutting my son’s hair. He was friendly, patient and attentive. My son is quite fussy about getting water in his eyes but Eden made sure that not a drop went on to his face😀. We asked the hair to be left long and layered which he did. Very pleased with his work. My son gave 10/10 for Eden.