Trinityfsa Wellness Beauty Reviews

16 The Mall, London W5 2PJ, UK

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Reviews are written by customers after their visit.

4.5
96 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had a full spine and deep body massage with the therapist Soniya. Firstly the massage was excellent! Thanks again for your professionalism and amazing hands! I would highly recommend Soniya when you book. My session was in the Botolph Alley branch. The place has recently opened, so please don’t have expectations of an aesthetically pleasing place. It is very basic but the room was clean, the bed was clean and the service is 10/10. Thanks again Soniya, see you soon.
Thanks
I am very upset and disappointed for the following reasons: The room that the massage took place in absolutely smelt of BO this was an awful experience when the expectation of having a massage was to relax and rejuvenation The masseuses phone kept ringing she also stopped a few times to take the call which was also distracting and unprofessional The use of gloves to massage a client I found this odd and distracting because this constant sound of plastic The oil used didn't smell like any form of aromatherapy The room just looked unkept The small area where the 3H massage bed was, was awful it felt very poorly thoughtout a piece of material held up by blue rope attached by screws into the ceiling was just unprofessional We were rushed to finish up because another client arrived The lady performing the massage was visibly sick and in the light of all germs ie COVID going around I would have preferred her not to have taken the booking, because constantly sneezing in a small space is just a horrible experience. Overall we came away feeling unclean and disappointed. Please can you issue me with a full refund
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Very good service
The service was nice but seeing as I paid for a couples massage, my partner and I were never in the same room. so it wasn't a couple experience