Transition Salon Reviews

12 Warren Street, Fitzrovia, London, W1T 5LQ

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Reviews are written by customers after their visit.

4.6
1826 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really great hair cut, so much care and attention!
I'm so upset by my experience here and should never have gone after they said they didn't understand me on the phone. I asked very clearly how long colouring took and was told that I should just come to my haircut appointment and ask. When I arrived I asked if he could colour my hair and he said yes. So he did the cut - he said he would do it longer than I asked or I'd look like a little girl. I showed a photo of how I wanted my fringe and what I got was so awful I was too embarrassed to say anything. He said he'd cut off 1cm and he cut off 2 inches and thinned it (see photo)?! Then he gave me layers I didn't want. He pressured me to have a colour too dark for my skintone because he told me I didn't want it warm. I just was not being listened to at all. Then he added the dye and cut someone elses hair from start to finish while I waited (he said he'd be 35 minutes, he was not). Eventually someone else came and washed the dye out, pulled my hair a lot and soaked the back of my top so I looked like I'd just run a marathon. The blow dry was dreadful, I was so embarrassed I just couldn't wait to leave and he was trying to blowdry my drenched top. This ordeal cost me nearly 3 hours and £110 and I'm gutted as it was meant to be a treat for myself.
Would give a 10 star rating if I could. Tony was AMAZING. Friendly and attentive, he really put me at rest. He spent over two hours cutting my hair, ensuring the end result was exactly what I wanted. Such attention to detail, I'm beyond impressed and will definitely be back!
Genuinely had a fantastic time. Had a glass of wine while having my hair styled and I loved the style, one of my all time favourites! Thank you
Very nice, lovely head massage!