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Venue rating

4.6

171 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Tranquillity Health Therapy
Tranquillity Health Therapy
26 Richford Street,
Hammersmith, London, W6 7HH
United Kingdom

Treatment Room - Beauty

Tranquillity Health Therapy
26 Richford Street,
Hammersmith, London, W6 7HH
United Kingdom

Opening hours

Mon Closed
Tue - Fri 10:00 am - 8:00 pm
Sat 10:00 am - 5:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Tranquillity Health Therapy

Tranquillity Health Therapy are located in West London, less than 100 yards from Goldhawk Road tube station and offers a range of Holistic Therapies & Body Treatments - Massages (Deep Tissue, Swedish, Holistic Massage,Reflexology and Lava Shell Massage), Sukin Facials for all skin types (incl. sensitive skin), Bodywraps, Lycon Waxing and Ayurvedic Facials, Natural Face-Lift Massage & Head Massage. We do not use facial steamers or carry out extractions as we feel these can do more harm than good!

For all treatments please check availability before booking in the run up to Christmas and New Year. Thank you.

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Services

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Comments

Reviews (written by customers after their visit)

4.6

Venue rating

Based on 171 reviews

5 stars 136
4 stars 32
3 stars 2
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Body Wraps (10)
  • Counselling & Holistic
  • Aromatherapy (2)
  • Face
  • Eyebrow Waxing (2)
  • Facials (26)
  • Hair removal
  • Brazilian Waxing (15)
  • Hollywood Waxing (25)
  • Waxing (32)
  • Massage
  • Aromatherapy Massage (8)
  • Deep Tissue Massage (48)
  • Face Massage (17)
  • Lava Shells Massage (3)
  • Reflexology (3)
  • Swedish Massage (20)
  • Therapeutic Massage (4)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 3 weeks ago
Best hollywood waxing I ever had. Not painful at all thanks to the wax they use. Will definitely go back and recommend it!

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Verified review Visited April 2016
Posted 4 weeks ago
We had a bit of difficulty re-arranging the date once it was moved the first time, but once that date was fixed the actual treatment was great as always.

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Posted 2 months ago
I bought an E-voucher for a facial as a birthday present for a friend of mine. This treatment can only be booked by contacting the spa and my friend couldn't go through the mobile number so I offered to book it for her. I left few messages on their voicemail but no one called me back. I called many times and once a man picked up the phone but could only take a message. He said that he'll make sure the therapist contacts me. She didn't. That evening I called non-stop for few minutes and I received a text saying that they were not available the day I wanted to book and suggested other days without the time. Calling me would have been more helpful. I texted back straight away but never heard from them. To cut the long story short, 3 weeks after buying the voucher, I couldn't book the treatment for my friend and I had enough of trying so I decided to cancel this treatment, get a credit note and book with another spa. I understand that this business is not the usual spa with a receptionist and I'm ok with it but they need to improve their booking system as it's not acceptable. Or maybe they don't want clients from Treatwell!? The reviews for this spa are very good and I'm sure the treatments are as good as people say. I was looking forward to book myself for a facial and a body treatment but unfortunately for me I won't as I don't want to go through this again.

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Verified review Visited February 2016
Posted 5 months ago
Great experience as usual, had a full leg wax

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Verified review Visited February 2016
Posted 6 months ago
I had a facial at this venue and have awarded it 5 stars!
It was an amazing experience, my skin looks and feels fantastic and I have had a very relaxing time! Leilani is an expert and knows exactly what your skin needs.. I absolutely recommend it and will definitely come back!

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Verified review Visited February 2016
Posted 6 months ago
Had a bikini wax, amazing experience as usual

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Verified review Visited January 2016
Posted 6 months ago
Friendly staff, very welcoming. Atmosphere is warm and relaxing. Would definitely recommend a facial here.

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Verified review Visited January 2016
Posted 7 months ago
Having not had a wax for a while and having had a scarring experience before, I was very anxious about getting my wax done. However, Leilani put me completely at ease. She explained the treatment throughly and it was incredibly pain free. Leilani was incredibly meticulous and ensured that there was no hair left whatsoever. I will be going back to tranquility for all my waxing treatments and will definitely be exploring whatever else they have on offer. A wonderful place, with a fantastic beauty therapist.

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Verified review Visited January 2016
Posted 7 months ago
Tranquillity Health Therapy is a nice place to go in order to release any tension in your body, I would certainly recommend to a friend.

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Verified review Visited December 2015
Posted 8 months ago
Great service

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Verified review Visited October 2015
Posted 10 months ago
I had a Body Wrap and Natural Face Lift Massage and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 11 months ago
This is a professional set up with lovely owner who will make you feel at ease. The facial was good and the neck & shoulder massage good. The only reason I have not awarded it higher is the face massage could have been more massage rather than pressure points. I would recommend though as it was relaxing.

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Verified review Visited September 2015
Posted 11 months ago
I was a little surprised when i walked into a private home and was seated into their living room next to a bird cage to wait for my facial. The people who i have spoken to were lovely and knew what they were talking about. However the house was a little unclean. Long black hair in the sink etc.
The facial itself was not what i understand. I had a lot of massages and face products but no steam or exfoliating or anything usual. My skin is quiet problematic and it would have needed a proper cleaning.
I wouldn't return for a facial but maybe for a massage because that was quiet relaxing.
I guess its up to everyone themselves but i likea little more sterile and professional environment but again, leilani and her mother ate kind and nice people who made me feel comfortable

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Comments

8 months ago
Many thanks for your feedback. We do take feedback seriously and it helps us to keep on our toes! Just wanted to mention that due to renovations at the property, we no longer have a waiting room and do not make back to back bookings. We allow at least 30 minutes between each client which is enough time for the client to get dress, pay and prepare the room for the next person. On this occasion the previous client arrive 15 minutes late and then took quite a while getting dressed after her massage. I certainly did not see a hair in the sink when I washed my hands after the massage and left the room. It must have been left by the previous client as neither of us have long, black hair. You arrived 10 minutes early, if I remember correctly, so rather than sending you away, I allowed you to wait in the front room, which is a private lounge and not a reception room hence the bird cage! So we were running late but that's no excuse, we should have double checked the sink before your session! With regard to the facial, we only carry out holistic facials with aromatic steamed towels and therefore do not use machines to open the pores more than necessary which we feel can do more harm than good. We always double cleanse in all our facials, carry out a facial rejuvenation massage (optional for problem skins as this can make it worse), exfoliate and apply a mask for 15 minutes while a neck and shoulder massage is carried out. I don't fully understand your comments re your facial but thank you for taking the time to write the review.

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Verified review Visited August 2015
Posted 11 months ago
I had a Full Body Massage & Natural Face Lift Massage and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 year ago
I went for a Swedish massage , very happy with the experience and awarding it 4 star. I hope to go back again.

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Verified review Visited July 2015
Posted 1 year ago
It was a very good, professional massage. The only thing I didn't like was that the massage was given by a man which I absolutely didn't expect. I would prefer to know this in advance - if I knew I would cancel my appointment. For this reason I give four stars.

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Verified review Visited July 2015
Posted 1 year ago
I had a Lycon Hot Wax - Choice of Brazilian or Hollywood, Plus Underarms Wax and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 year ago
I had a Hollywood Waxing and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 1 year ago
I enjoyed my facial very much. I have been before for massage, so already knew the place and had positive first impression. My facial was very enjoyable and relaxing, Ann Mary did a great job and i will definitely be back again.

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Verified review Visited June 2015
Posted 1 year ago
friendly nice staff, and accommodated me even though I arrived late. some hairs were missed so maybe room needs better lighting?

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