My main issue was that there had been zero effort to make this covid secure - nothing was being cleaned, several people (including the owner) refused to wear masks and customers were on top of each other swapping seats and no cleaning was done at all. The tiny salon was massively full with no social distancing.
Then I wasn't given anything like what had been discussed hair-wise, and was charged double what I had agreed to pay when I booked.
Have had to go elsewhere to fix it. Not fun.