Tracy Nails New Cross Reviews

119 New Cross Road, New Cross, London, SE14 5DJ

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Reviews are written by customers after their visit.

4.6
739 reviews

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Written by our customers, so you know what to expect at each and every venue.
My appointment was delayed by around 30 minutes even though I was on time. Not much explanation was given. But the pedicure was done professionally and all is good with it even after 2 weeks now.
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Booked a regular color pedicure and they tried to give me gel. Sprayed water ALL OVER me and my belongings - I mean, a LOT of water - with one small apology but no offer to redeem themselves (perhaps waive the charge for gel removal?). Lastly, got some liquid on my new sandals which are now ruined and barely tried to remove it and did not say anything about what it could be. Cheaper price was not worth the poor quality service or the additional incidents. Will not be returning.
Always do a great job with nails but the place could do with being a bit cleaner.
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Honestly, terrible. I had to wait for 1h 10 min for them to start despite having an appointment. It's unacceptable, the salon was dirty. No one cared. I did ask how long the wait was (45min in) and they said not long. Just go somewhere else. 
Thank you 😊 Nice staff, great selection of treatments and colours. Very affordable service!
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