Booked an appointment with Becky for 1pm on Saturday.
I live in St Helens so the journey took me 25 minutes.
When I arrived I was told " she said she was texting you today, she's not in". I then checked my phone incase I had missed something. I did not have a text. I checked my emails, I had not recieved an email.
I was then told " she doesn't work Saturdays anyway, so I don't know how you where able to book in"
Still no refund!!!