The room where they did the treatment was crowded, a lot of people were coughing and they didn’t use gloves so it felt a bit dirty to have their hands on my face all the time. Service was nice but they did put a lot of pressure on the eyes and the product burned a bit. They didn’t know what a patch test was. Result is nice but had to wipe it myself at home as I still had a lot of build up. Overall satisfied with lash lift but not with the place.