The staff were lovely, however I didn't feel listened too. My nails were filed shorter than I wanted and not in the shape I requested. I went for SNS dipping powder which they only applied one layer to. I have been doing my nails with SNS for the last 2 years and never have I only had one layer applied. The top coat started getting air bubbles pretty much right after I walked out. I got my nails done 5 days ago...now they are broken and chipping away.