I've been to the salon several times and Paolo always does a great job of washing and blow drying my hair. I have long, thick, curly hair and he is always able to tame it and style it really well.
The haircut itself is lovely and I can’t fault it, but I believe there was miscommunication in how I wanted it. I showed a photo as I am not great at explaining what I wanted but it was not cut the same. All the right layering and everything but was left longer than I wanted it