I thought my nails looked OK, if shorter than I had wanted. I was in a bit of a rush to leave. However, on examining them at home they are not well shaped and some are longer than others. It's not immediately noticeable to someone glancing at my hand but it's not great. I'll be paying more attention next time and pointing this out at the time if it were to happen again. I've been coming to this salon for years so I'm assuming this is a one off.