Stylist either didn't leave the bleach on long enough or mix it right. My roots are a visible orange shade darker than the rest of my hair. He kept telling me to come back in 2 weeks for a toner, but I don't have time to do, and in the 10 years I've been having my hair bleached, I've never had to do that I. I also asked for a minimal cut and fringe - what I got was all the length I'd spend the past 6 months growing chopped off and no proper fringe. Pretty gutted with the end result.
Staff were welcoming and attentive. Ali listened to what I wanted and discussed my colour expectations- he went out of his way to provide great service and experience. I was very happy with the cut and colour, Ali clearly has the experience and passion to deliver great results. The atmosphere was great, very relaxing. The facilities were clean and well maintained and the products were high quality. I will definitely be back!