My haircut and blow dry was great. The stylist (Heshw) listened to what I wanted, cut the right amount off, added layers like I asked and gave me a lovely, bouncy blow dry. I would definitely get my hair cut here again.
For gel/shellac removal they use an electric file. I found this painful and the beautician made my toe bleed. She suggested that removing the skin helps with the polish but I’d rather not be injured in the process! They were painted nicely but the removal was not pleasant.