24 mins total for cut and blow dry. Lady was nice but very fast and I felt like I was part of a conveyor belt. very brief consult (after shampooing) less than 4 mins cutting. No length checking, or view at the back. Maybe everyone was rushed because it was the near the weekend but it didnt feel like a lot of care was taken or that I had a huge amount of input. I did appreciate one of the blow dry tips that she showed me though