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Venue rating

3.5

104 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Tigeez Beauty Hair & Laser Clinic
Tigeez Beauty Hair & Laser Clinic
352 Green Lane,
Ilford, Essex, IG3 9JS
United Kingdom

Salon

Tigeez Beauty Hair & Laser Clinic
352 Green Lane,
Ilford, Essex, IG3 9JS
United Kingdom

Opening hours

Mon - Sat 10:00 am - 7:00 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Salon in Ilford

Tigeez Beauty Hair & Laser Clinic   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Tigeez is a salon, situated in Green Lane, Ilford iG39EP

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.5

Venue rating

Based on 104 reviews

5 stars 37
4 stars 27
3 stars 20
2 stars 7
1 star 13
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Counselling & Holistic
  • Crystal Therapy (6)
  • Face
  • Acne Treatments (1)
  • Beauty Treatments (3)
  • Eye Treatments (8)
  • Eyebrow and Eyelash Treatments (10)
  • Eyebrow Threading (11)
  • Facials (24)
  • Microdermabrasion (9)
  • Wedding Makeup (6)
  • Hair
  • Balayage (8)
  • Blow Dry (21)
  • Hair Colouring and Highlights Treatments (33)
  • Hair Conditioning and Scalp Treatments (14)
  • Hair Consulting (3)
  • Hair Extensions (2)
  • Haircuts and Hairdressing (30)
  • Permanent Waves (8)
  • Straighteners (8)
  • Wedding Hair (9)
  • Hair removal
  • Brazilian Waxing (10)
  • French Bikini Wax (9)
  • Laser Hair Removal (1)
  • Threading (11)
  • Waxing (36)
  • Massage
  • Aromatherapy Massage (8)
  • Deep Tissue Massage (7)
  • Face Massage (15)
  • Foot Massage (12)
  • Hand Massage (13)
  • Indian Head Massage (16)
  • Swedish Massage (9)
  • Thai Foot Massage (1)
  • Nails
  • Foot Scrub (8)
  • Manicure (18)
  • Nail Art (6)
  • Pedicure (23)
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Posted 3 days ago
I have booked twice now for the 3 voucher codes and I have to contact the salon to check my booking is still valid it was rescheduled for today and I called just now to find that they are short staffed this is unacceptable as this is the 2nd time they have let me and my other 2 friends down I said wanted a refund and told me to contact wowcher this is poor customer service on their part and I will not be using that salon. The salon was asked to get in touch with me via the wowcher customer service and they didn't - waste of time

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Verified review Visited May 2016
Posted 2 weeks ago
Friendly staff, nice ambiance and a bit expensive.

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Posted 3 weeks ago
i went for my massage today, massage treatment was so GREAT i really enjoyed....the salon was full of customers, i dont know how the manage it, nicely decorated,i booked my next massage as well after two weeks time,
i will rate this place as five stars
nina

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Verified review Visited May 2016
Posted 3 weeks ago
"This is one salon I would no recommend and should have heed the negative reviews of other customers that have posted on treatwell.

The place lacks privacy in the treatment room, I didn't feel as it has fully trained staff, no professionalism, no salon attire, or respect to its customers.

The allocated person is never there when we get to the venue so alternative staff takes over. In my case I had another staff who tried to give me a Swedish massage which I was not happy with. I told her that she didn't have any techniques or that I was not feeling anything when she "massaged" me but
she failed to contact her colleague or allowed me to ask for anyone to take over. When she started to give "massage" I even had to ask her to move the massage couch to the centre so she could do it properly on both side of my body and after doing so, she kept bumping into the wall and myself which left me more stressed and uncomfortable. All she did was splash oil over my body and rubbing it in like a moisture to the skin. There was no rhythmic movement with her massage or way to drain the toxin from my body. She didn't even use no pressure or kneading movements in her massage and was moving from one part of the body to another (ie legs, shoulders, then back to legs etc)

The treatment room is divided into two parts - one a tiny area measuring roughly 5' x 8' which is separated by the dark, see through curtain from the bigger part of the room. The couch is placed against the wall and in one corner there was accumulations of storage stuff and it was very dark and shabby.

With two customers in same room, there is no privacy as one can see through the curtain and with the music loud, it is impossible to relax.

The massage was finished within 35 mins (including time taken into consideration for undressing and dressing up).

Upon informing the manager when I came out, I was rudely told that no one would get such a cheap massage anywhere and to keep me from giving the negative feedback, she tried to offer me another paid massage with free 15 mins of facial which I declined.

I also noticed that they try to make customer change the booking by offering alternative treatment when we get there. I am sorry but I do not have any respect for this place after how I was spoken and treated. Even if they do complete overhaul of the place, I would not have any faith in them esp after being spoken to rudely by the manager herself."

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Verified review Visited May 2016
Posted 3 weeks ago
This was my first visit to tigeez - the salon is quite clean and bright. There is free parking also. I had a bad shoulder which needed attention so I had booked the 1 hour massage. I called to rearrange the appointment as I had a heavy workload but was refused as I did not want to be charged extra- though Treatwell did have a time i could cancel by and was within this time. The massage itself was not bad and the therapist did try to help.
As they were running 40 mins late - I was offered a free facial- which I did not get. But was offered after I had raised it- as I had already put my clothes on and was out in the reception area.

The massage was done in the room with another paying customer. There was a black sheer curtain but I had to undress in front of them which was a bit strange. Massage started with the back of the knee and the back felt rushed. The main problem was the 1 hour massage is advertised for an hour - I got 47 minutes. A lady before me also complained in the reception area to which the therapist did reply we advertise for an hour but its not actually an hour. Ok, with changing time included it should be at least 55 minutes.
If they can fix this- it would be a better service and maybe the massage wont feel so rushed. I emailed the salon but they have not had the courtesy to reply.

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Posted 1 month ago
first thing about TIGEEZ is a great place to be for all treatments , i do not understand why some people write some bad things about this venue, i know TIGEEZ is a busy place thats why some of the customers have to wait and they do not like it thats why they leave bad reviews so i am not convinced with them

TIGEEZ staff treat there clients so well, and i recommend this venue to all

thanks

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Posted 1 month ago
Very dirty place, poor customer service.
Hair done was good, so value for money is ok. But I won't visit again simply because the place was so dirty and staff more interested in gossiping than customer service.

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Verified review Visited April 2016
Posted 1 month ago
I had a Swedish Massage and have awarded it 3 stars.

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Verified review Visited April 2016
Posted 1 month ago
Happy with the service. Place was more busier than expected and felt it was a bit under staffed. The service was decent but could be improved. Also the place could do with a good tidy up. On the plus side appointments were available on very short notice and was good value for money overall.

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Verified review Visited April 2016
Posted 1 month ago
I was a bit disappointed with the staff , one of the assistants kept whispering in my ear saying if I want a blow dry it will be an extra £15 , but a blow dry was part of the package, she was soon corrected by the manager , but she kept pressing that I book another facial there and then , I did intend on coming back but I just don't like be harassed into doing something

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Verified review Visited March 2016
Posted 1 month ago
I had a Haircuts and Hairdressing Treatments and have awarded it 5 stars.

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Posted 1 month ago
Great result of my full head of highlights and base color . awarded 5 stars ***** was offered tea & coffee recommended

marry magan

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Posted 1 month ago
i had my color correction done today and i am so so happy, the color and highlights came out exactly the same as it was discussed, recommended to all , awarding five star andylow.

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Comments

1 month ago
thanks andy see you soon ;-)

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Posted 1 month ago
Thanks to Tigeez and all girls specially Aniey XXXX i love your makeup and highlights + the massage was great i will recommend your place to all . awarded five stars

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Verified review Visited March 2016
Posted 1 month ago
Terrible experience, my booking had not been recorded, after 20 min wait they decided to start my massage, during which my therapist and her colleague had a chat, another client was brought into the room for treatment, more chatting and the 60 min massage was completed within about 35-40 mins. Had I not paid in advance via treatwell I would not have paid for the treatment at all. Very unhappy and stressed when I left.
DO NOT BOOK THIS PLACE

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Posted 2 months ago
Awful! Had a Wowcher for full head of highlights and cuts. The place itself was really scummy. The lady seemed clueless to what she was doing. She plonked the foil strips in my lap and told me to pass them up to her when she asked. I counted 9 foils in total for my full head - 3 up the middle, then 3 either side. She missed massive chunks of hair so blotted the areas she thought she missed. Such a terrible job. Didn't help she kept stopping to answer the phone or chat to walk in customers, so the colour was on a really uneven time. I should have just walked out, but thought maybe she'd cut better. I was so wrong. I told her i wanted a bob, but slightly longer hair and the front, then shorter layers at the back. She hacked into my hair. She butchered it and did the reverse - giving me a mullet-esq. I said that wasn't what i wanted at all, then she offered to take more off, but i'd had enough and said no. Ended up going to Rush in Romford the next day for a fix. They couldn't believe what a hack job they did. Ended up costing me more money in the end - so avoid!!

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Verified review Visited March 2016
Posted 2 months ago
Very happy
Will be returning 😊😊

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Verified review Visited March 2016
Posted 2 months ago
Very happy ,my first time here,
Great pedicure and great half head hi lites 😊😊😊

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Verified review Visited March 2016
Posted 2 months ago
Very happy with my treatments.Staff are very nice and helpful.

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Posted 2 months ago
Tigeez is most impotant part of my life for past 7 years now, i had almost all treatments done facials, massages, laser treatments, waxing, hair ups , highlights , manicure padicure, and many more.... This Place is so relaxing , and the staff is so co,oprative . i have already recommended my friends and families and they are happy too..

great value for money £££££

thanks Bless you Aniey

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