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Venue rating

3.5

103 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Tigeez Beauty Hair & Laser Clinic
Tigeez Beauty Hair & Laser Clinic
352 Green Lane,
Ilford, Essex, IG3 9JS
United Kingdom

Salon

Tigeez Beauty Hair & Laser Clinic
352 Green Lane,
Ilford, Essex, IG3 9JS
United Kingdom

Opening hours

Mon - Sat 10:00 am - 7:00 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Salon in Ilford

Tigeez Beauty Hair & Laser Clinic   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Tigeez is a salon, situated in Green Lane, Ilford iG39EP

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.5

Venue rating

Based on 103 reviews

5 stars 36
4 stars 27
3 stars 20
2 stars 6
1 star 14
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Counselling & Holistic
  • Crystal Therapy (6)
  • Face
  • Acne Treatments (1)
  • Beauty Treatments (3)
  • Eye Treatments (8)
  • Eyebrow and Eyelash Treatments (10)
  • Eyebrow Threading (11)
  • Facials (24)
  • Microdermabrasion (9)
  • Wedding Makeup (6)
  • Hair
  • Balayage (8)
  • Blow Dry (21)
  • Hair Colouring and Highlights Treatments (32)
  • Hair Conditioning and Scalp Treatments (14)
  • Hair Consulting (3)
  • Hair Extensions (2)
  • Haircuts and Hairdressing (30)
  • Permanent Waves (8)
  • Straighteners (8)
  • Wedding Hair (9)
  • Hair removal
  • Brazilian Waxing (10)
  • French Bikini Wax (9)
  • Laser Hair Removal (1)
  • Threading (11)
  • Waxing (36)
  • Massage
  • Aromatherapy Massage (8)
  • Deep Tissue Massage (7)
  • Face Massage (15)
  • Foot Massage (12)
  • Hand Massage (13)
  • Indian Head Massage (16)
  • Swedish Massage (9)
  • Thai Foot Massage (1)
  • Nails
  • Foot Scrub (8)
  • Manicure (18)
  • Nail Art (6)
  • Pedicure (23)
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Have you been here? Write a review
Posted 1 day ago
first thing about TIGEEZ is a great place to be for all treatments , i do not understand why some people write some bad things about this venue, i know TIGEEZ is a busy place thats why some of the customers have to wait and they do not like it thats why they leave bad reviews so i am not convinced with them

TIGEEZ staff treat there clients so well, and i recommend this venue to all

thanks

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Verified review Visited April 2016
Posted 2 days ago
I actually don't even know where to begin....

On arrival I was greeted by a lady who exceptionally rude, she asked me what time my appointment and who the appointment was such attitude. I informed her that my appointment was at 12:30 to which she replied "well we have you down for 1pm". I said I have the booking confirmation which clearly states 12:30pm. To which she told me to go sit.

Another lady came out of one of the rooms and greeted us all and then came over and said they have run over a little and the appointment will be pushed back by no longer than 10 minutes. I clearly said at that point I had another appointment to attend to and I do not wish to be seen at 1pm like the said I was booked in for. The second lady then said i will not take this long. It then struck 12:50pm and I was sitting there on my own, no staff attending the shop floor and at this point I was frustrated. The first lady then came out and I said it has now reached over 10 minutes and I am still waiting, the second lady offered me a free facial to go with the massage which I accepted.

Finally, I got into the room to have my massage. The entire place was quite shabby and filthy and this room was literally in the hallway with no privacy. I lay on the massage bed and the massage had now started, I felt like the first lady who was massaging me had no motivation or strength to even provide a massage, she asked if she should change the pressure and I said she has the whole technique wrong! That was NOT a deep tissue massage but in fact a massage that 10 year old niece would give me. It was pathetic. I asked her to go get someone else because I just could not deal with her attitude and poor delivery. Enter a third woman who then gave me a slightly better massage but still has no clear definition on what an actual deep tissue massage was. The facial was bog standard, literally a face mask and then wash.

I should of known the £19 massage was too good to be true!

Overall, I would never recommend this place to my worst enemy, Poor Customer service skills, dirty, and no clear understanding and differentiation between massage techniques.

Waste of time and journey!

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Posted 4 days ago
Very dirty place, poor customer service.
Hair done was good, so value for money is ok. But I won't visit again simply because the place was so dirty and staff more interested in gossiping than customer service.

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Verified review Visited April 2016
Posted 1 week ago
I had a Swedish Massage and have awarded it 3 stars.

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Verified review Visited April 2016
Posted 2 weeks ago
Happy with the service. Place was more busier than expected and felt it was a bit under staffed. The service was decent but could be improved. Also the place could do with a good tidy up. On the plus side appointments were available on very short notice and was good value for money overall.

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Posted 3 weeks ago
Very professional staff , the place is clean, Got my highlights with wash cut & blow dry was so HAPPY so i booked my sister as well for the same job,

This place is clean ******
Friendly staff ******
Value for money******
Easy and free parking *****

I seen two ladies coming out the massage room and they were so happy too.

recommended to all ££££££

awarded five stars TO Tigeez *****

NOORMAY

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Verified review Visited April 2016
Posted 3 weeks ago
I was a bit disappointed with the staff , one of the assistants kept whispering in my ear saying if I want a blow dry it will be an extra £15 , but a blow dry was part of the package, she was soon corrected by the manager , but she kept pressing that I book another facial there and then , I did intend on coming back but I just don't like be harassed into doing something

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Posted 3 weeks ago
Tigheez - Horrible place. Got my wowcher from wowcher.com. Although booked an appointment had to wait 10 minutes. Horrible service. While massaging she covered my feet and said she wont be massaing my feet and my head. The massage was so not professional. It felt like she just wants to finish it. She kept going out of the room. Kept conversating to other staff member while massaging. Horrible unprofessional attitude. She had no idea how to massage someone, all she did was move her hands with no sort of pressure. I wouldnt have paid if I hadnt made the payment in advance. I have never written any reviews but this experience was so awful I have to let people know, this sort of service is not for any clients. Very unorganised.

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Verified review Visited March 2016
Posted 3 weeks ago
I had a Haircuts and Hairdressing Treatments and have awarded it 5 stars.

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Posted 3 weeks ago
Great result of my full head of highlights and base color . awarded 5 stars ***** was offered tea & coffee recommended

marry magan

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Comments

2 weeks ago
You clearly run this place - due to your thank you reply to andylow2255, with the same name - seems all these "awarded five star" comments all seem to be from the same biased made up person?

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Posted 4 weeks ago
i had my color correction done today and i am so so happy, the color and highlights came out exactly the same as it was discussed, recommended to all , awarding five star andylow.

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Comments

3 weeks ago
thanks andy see you soon ;-)

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Posted 4 weeks ago
Thanks to Tigeez and all girls specially Aniey XXXX i love your makeup and highlights + the massage was great i will recommend your place to all . awarded five stars

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Verified review Visited March 2016
Posted 4 weeks ago
Terrible experience, my booking had not been recorded, after 20 min wait they decided to start my massage, during which my therapist and her colleague had a chat, another client was brought into the room for treatment, more chatting and the 60 min massage was completed within about 35-40 mins. Had I not paid in advance via treatwell I would not have paid for the treatment at all. Very unhappy and stressed when I left.
DO NOT BOOK THIS PLACE

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Posted 1 month ago
Place is an absolute Joke no staff about when I arrived another customer had waited long for her appointment place needs a good clean so unorganised in the end left as they said they had no appointment for me which I had booked the following week keep away from this place save your money.

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Posted 1 month ago
Awful! Had a Wowcher for full head of highlights and cuts. The place itself was really scummy. The lady seemed clueless to what she was doing. She plonked the foil strips in my lap and told me to pass them up to her when she asked. I counted 9 foils in total for my full head - 3 up the middle, then 3 either side. She missed massive chunks of hair so blotted the areas she thought she missed. Such a terrible job. Didn't help she kept stopping to answer the phone or chat to walk in customers, so the colour was on a really uneven time. I should have just walked out, but thought maybe she'd cut better. I was so wrong. I told her i wanted a bob, but slightly longer hair and the front, then shorter layers at the back. She hacked into my hair. She butchered it and did the reverse - giving me a mullet-esq. I said that wasn't what i wanted at all, then she offered to take more off, but i'd had enough and said no. Ended up going to Rush in Romford the next day for a fix. They couldn't believe what a hack job they did. Ended up costing me more money in the end - so avoid!!

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Verified review Visited March 2016
Posted 1 month ago
Very happy
Will be returning 😊😊

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Verified review Visited March 2016
Posted 1 month ago
Very happy ,my first time here,
Great pedicure and great half head hi lites 😊😊😊

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Verified review Visited March 2016
Posted 1 month ago
Very happy with my treatments.Staff are very nice and helpful.

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Posted 1 month ago
Tigeez is most impotant part of my life for past 7 years now, i had almost all treatments done facials, massages, laser treatments, waxing, hair ups , highlights , manicure padicure, and many more.... This Place is so relaxing , and the staff is so co,oprative . i have already recommended my friends and families and they are happy too..

great value for money £££££

thanks Bless you Aniey

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Verified review Visited March 2016
Posted 1 month ago
I hate to be negative, but this was the worst salon experience I have had!
When I first arrived at the salon I was put on the phone to a man who was the manager and was told that I couldn't have treatment as my appointment was for the day before. I pulled up my receipt (as I had already paid online) and showed that I had come on the correct day (so they couldn't try and take my money without treatment).

When the lady started my full head of highlights, she didn't speak much English nor do I think she has ever had any hair or beauty qualification.

Anyway may hair turned out stripey where the highlights had gone wrong and wasnt done properly which means I have to wear clips in my hair everyday at work.

When I asked one of the other staff members what to do (as she was the only one who spoke good English) she said that it was fine and not that bad and another told me to change my parting!!!!!! I'm sorry but I shouldn't have to change my parting due to a hairdresser who is incompetent. Waste of £49.

Even before my appointment, the lady who was there before me did warn me not to risk it. If I could've had my money back I probably would have gone elsewhere and not risked it. Hopefully there's an improvement as I'm really unhappy about everything!

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Comments

1 month ago
dear customer we understand ,we had confusion about your appointment, but all over the service was as explained in your consultation

if you are still not happy we can offer you to come and we will try to sort out your concerns

our all customer's are happy .

many regards

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1 month ago
The reply below makes me fairly angry as it is misleading to customers as nothing was explained in the consultation. The voucher I bought also stated a hair conditioning treatment which wasn't given or even brought up. I don't even think my wash contained any conditioner after the shampoo.

Before I arrived at the salon I called up twice as I was running late and told two different ladies my name and appointment, at which point no one mentioned that it wasn't for that day. However after I arrived, I had to stand next to one of the staff members who had a 10 minute conversation in a foreign language to the manager over the phone which I had no understanding of. After this call, a man on the phone told me that I wouldn't be seen because it was the wrong date. I don't think that tactic would have been played if I had not already paid online for my treatments before arriving. And after I asked why the manager on the phone had thought that when I had my receipt in my email in black and white, I was just told that it was fine, not explained anything.

Also it's a lie to say that all your other customers are happy when the lady before me told me not to risk it and whilst I was there, two customers complained!

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