Erika started by asking me with a smile about how I would like my hair cut. I showed her 2 photos and she asked clarifying questions. As she cut my hair, she checked in with me every now and then to make sure I was still happy and she also explained what she was doing which helped with reassurance (e.g. I am going to cut your fringe first but I will be coming back to this part later, I am going to dry your hair a bit now before cutting more).
Mayumi was great, very skilled and so friendly. Love this salon, great shirt hair cut for a great price, I see many different styles being done there. Can't beat it!