Tiara Organic Reviews

123A Kings Road, Chelsea, London, SW3 4PL

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Reviews are written by customers after their visit.

4.8
1910 reviews

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Written by our customers, so you know what to expect at each and every venue.
The waxing treatment was efficient, neat and quick. Sonia is obviously very experienced and made the treatment quick and thorough.
World's worst haircut lost my confidence, refused to agree to a proper solution and accused me of threatening them - avoid this company at all costs. Completely ruined my hair - gave me a mullet-like hairstyle!!! And this was a ‘Senior Hair Stylist’ If only I’d looked at the other reviews beforehand. I went for a very simple haircut and asked for my hair to be slightly graduated so I had a few pieces hanging just below my jaw when my hair was up to lightly frame my face. I even showed a photo just to be super clear. I didn’t realise how awful it was at first as I was given a very bouncy blow dry, but at the event I was at after - I realised just how much of my hair had been looped off and he’d even graduated my hair in the wrong direction! I genuinely cried for days, it wouldn’t fit in a ponytail, hair clip, half up half down and I have a client facing role - I couldn’t leave the house and I still have severe anxiety going out. I went back as they offered to fix it, and although the creative director did her best, it was so awful, it didn’t make much of a difference. She even had to correct the standard haircut as that was really wonky. The only thing that would help give me an ounce of confidence back would be extensions - simply the cost of one client coming in for highlights and a blow dry but they refused and even verged on trying to accuse me of threatening and abusive behaviour just because I said I’d write a review if they wouldn’t fairly cover the cost. In all my emails I had mentioned how lovely the staff and service had been - which I really didn’t have to do, given that their services left me feeling genuinely agoraphobic. I put my full trust in Tiara Organics and they have been so stubborn. I sent them a video since it had in their opinion been ‘fixed’ which showed how awful and all over the place it was. They said they were satisfied with the fringe. 1st mistake - I never asked for a fringe and so proving me right, 2nd mistake - it’s appalling and for a hairdresser to approve this cut - I’m shocked they are still in business.
Great head massage - Sonia was lovely
The salon was really welcoming and friendly, they took my coat and offered tea / coffee / water. I had a nice experience and a great service. Will be back.
Amazing as usual