The ladies we're very welcoming so I immediately felt at ease. The lady who was doing my treatment was also very polite and friendly.
I did find the treatment room a bit of a squeeze however it was nicely dimmed with little tea lights.
As I've seen from previous reviews the noise level is an issue which unfortunately I think was tried to mask with rather loud chill out music in the treatment room. It was at times a bit uncomfortable however I managed to switch off enough to enjoy what was a very relaxing massage.
I know outside noise cannot be helped unfortunately but maybe have the music turned down slightly or move the speaker to the other side of the room.
Overall I felt very relaxed and looked after and as mentioned before my massage was great.
the massage itself was amazing however the room was cold and very bright and I could hear loud music and voices throughout over the relaxing music in the room
Lovely massage, staff were great. Only thing is the speaker started bleeping towards the end of the session - should have been turned off but wasn't so became quite annoying.