First impressions were nice, welcoming staff, offered me a drink while I was waiting... the treatment itself wasn't as great. I was first almost 'told off' for not having hair long enough for the sugaring treatment (I had let them grow for a week as recommended!) and the lady then asked me "what was wrong with my legs" when she noticed the apparent veins that I have due to bad blood circulation. This is already something that makes me self-conscious so this comment really didin't help the matter. Unfortunately, I felt mostly uncomfortable as a result...