I arrived with a really vague idea of what I wanted, which was actually between a braid and a hair up so I'd selected the wrong thing really, but Malvina was not phased by this. She's very friendly and helped me work out what would be best. She did a creative and lovely job. I wanted to look good for an event afterwards and I was so pleased with the results, my pinned-up braid looked stunning. Thanks Malvina! :-)