The Wright Way Reviews

1073 Warwick Road, Acocks Green, Birmingham, B27 6QT

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Reviews are written by customers after their visit.

4.8
534 reviews

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Written by our customers, so you know what to expect at each and every venue.
I went there as purchased my KGB voucher for half head and cut. The staff were rude, they hurried up and did not apply the colour properly and give me haircut as I wanted ( they explained this is whith vouchers so it does not apply for longer cuts). After half head colouring the girl who did my hair was more interested in chatting to other staff rather than doing her job properly and she left my hair half wet! I could not imagine somebody did that to me just because I used the voucher I will definitely not going to come back
This place is dreadful. One of the most unpleasent experiences of my life . I agree with the previous reviewer and would not go back there if it was free! The reception staff are rude and leave you wondering if they actually realise your a paying customer. I too had a Groupn voucher that promised a wonderful spa experience. The therapy room was unpleasent at best and hygene questionable. I can only reiterate what has previously been said about poor quality treatments and service. There are better places to spend your money and time. Awful !
I went yesterday (March 2012), I was told by the Salon itself, 2 hours of pampering, wrap you in mud, pedicure and massage. I had very thin mud on my arms and legs, a pedicure with no massage or scrub, (just file), a shower that burnt me, a massage which was nice but with the wet towel I dried myself with, all in an amazing 50mins!! The therapists said she did but mud on my back, I know she didn't, it really was not worth complaining about. I want a Salon I can happily go to very quarter to pamper and this place it not worthy!! I had to walk half way home since my husband thought he had 2 hours to do the grocery shop and so we both had been cut short.
I thought the facial was really good it made my skin feel fresh afterwards. The therapist applied a lot of products during the facial and she seemed like she she knew what she was doing. However the room that they conduct the treatments in does need a bit of a makeover it did not have a very relaxing atmosphere. However overall I was happy with the treatment.
I had a lovely therapist take good care of me- the only reason I've given ambience 2*s is due to the fact that the radio was playing throughout half of my facial- it was only when the therapist realised midway that she changed it. The facial was excellent- my skin looked and felt really good after.