This place is dreadful. One of the most unpleasent experiences of my life . I agree with the previous reviewer and would not go back there if it was free! The reception staff are rude and leave you wondering if they actually realise your a paying customer. I too had a Groupn voucher that promised a wonderful spa experience. The therapy room was unpleasent at best and hygene questionable. I can only reiterate what has previously been said about poor quality treatments and service. There are better places to spend your money and time. Awful !
I went yesterday (March 2012), I was told by the Salon itself, 2 hours of pampering, wrap you in mud, pedicure and massage. I had very thin mud on my arms and legs, a pedicure with no massage or scrub, (just file), a shower that burnt me, a massage which was nice but with the wet towel I dried myself with, all in an amazing 50mins!! The therapists said she did but mud on my back, I know she didn't, it really was not worth complaining about. I want a Salon I can happily go to very quarter to pamper and this place it not worthy!! I had to walk half way home since my husband thought he had 2 hours to do the grocery shop and so we both had been cut short.
I thought the facial was really good it made my skin feel fresh afterwards. The therapist applied a lot of products during the facial and she seemed like she she knew what she was doing. However the room that they conduct the treatments in does need a bit of a makeover it did not have a very relaxing atmosphere. However overall I was happy with the treatment.
I had a lovely therapist take good care of me- the only reason I've given ambience 2*s is due to the fact that the radio was playing throughout half of my facial- it was only when the therapist realised midway that she changed it.
The facial was excellent- my skin looked and felt really good after.
This was a very enjoyable and relaxing experience which made me feel like a million dollars The therapist was very helpful by giving me advice about my dry skin The massage was lovely I would defiantly go back again