I bought this as a gift, as it included 15/20 mins of paraffin wax treatment but was told by the recipient that it was more like 7 mins plus 4 mins of a hand massage. Which recipient did say was quite nice. However, I it would have been nicer if the hands we’re wrapped in hot max as stated in the description when I booked. As my MIL has arthritis in her hands and paraffin wax is meant to be very soothing. Also MIL said there was a nail polish drying machine right beside them but instead the employee chose to let the polish air dry for 10 mins? Which I didn’t realise many people opt for anymore, especially when the machine is available to use. I would book this as a gift again, but I would have to ring this venue and ask them if they could kindly keep the wax on for longer.
The hairdresser was lovely, very chatty and put me straight at ease as soon as I sat down in the chair. Didn't catch her name but will certainly make every effort to have her again next time.