I've been getting waxes for years and have never been burnt. The wax was so hot I screamed in pain. I now have a huge burn where the wax was placed. The lady barely apologized. the wax was also really badly done but I just wanted the experience over with. Don't go.
Wonderful treatment, therapist is amazing, I always feel comfortable and very satisfied with my Hollywood wax, it’s my regular and will continue to be!