Unfortunately I had a terrible experience during my lash lift here and would recommend avoiding. I was left alone lying down on the bench for 20-30 minutes, while I couldn't see, as the therapist did another treatment in a different room, without explaining anything. I shouted several times but there was no response. No patch test was done before and no advice on aftercare was given. When I complained, I was ignored then recieved a dismissive email borderline claiming I was lying. Awful.