The girls in the spa were fantastic, really made you feel relaxed and were friendly.
The facilities are a bit dated and over priced- it would have improved the day massively had there been a relaxation room for us, instead just uncomfortable loungers around the pool. Like the waiting room in the treatment area, that is needed in an area more useable. We were given robes but no slippers (clomping round in trainers felt a bit daft). We couldn't fill a whole day, especially since our treatments were at lunchtime n then we were told after a facial you shouldn't really wash off so there was nothing left to do. There were gym facilities but we weren't shown them
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My first visit and I was surprised and pleased at the swimming pool, showers and Jacuzzi facilities. My treatments were excellent. I was asked about the pressure of the massage and prior to my facial, the beautician had a good look at my skin to ensure she used the best products. She identified for me the products she had used but wasn't pushy. Very professional and great value.