My beautician (Courtney) rushed my manicure and also left bumps in the varnish. Also didn't spend as long on my pedicure pamper as I would've liked as I came away still with some dry skin on my heel. I believe I was the last customer and she must have been in a rush to go home?
They did however offer to redo the mani but at this point it was so late in the day and I had a busy schedule. They offered me a partial refund instead.
Had a lovely couples massage would have liked to have been offered a selection of oils and asked about how the pressure was. Despite that it was relaxing and enjoyable