The treatment itself was very good and the staff were lovely. Unfortunately it was the massage bed itself that let it down. It was very uncomfortable when lying face down, there was very little padding around the forehead area which meant you could not relax as much as you would like - the whole point in going in the first place.
Please purchase new beds or extra padding a.s.a.p otherwise you will loose returning custom.
Came in the evening with absolutely no where to park so had to park on double yellows. To my surprise the 'salon' was in a terraced house. But very clean etc inside. Therapists were running about 30 minutes late which we didn't mind at the time. It was decided to have the massage first then the facial. However, therapists then changed the mind and decided to give back massage then 'steam' face then massage again etc. Which was very unrelaxing. Also too much conversation during treatment which I didn't find professional i.e. laughing and joking. The steamers for the facial were not working so used hot towels and there was no exfoliation! All in all the treatment should have been two hours but was 1:25mins. Very disappointed and felt ripped off even for half the price on groupon. Felt like the therapists were in a rush.Will not be coming back here again!
The room wasn't very clean and the massage table made a lot of noise. Staff were absolutely lovely but the area, cleanliness and actual massage itself wasn't good.