I called in advance to inform that I was stuck and would be late. When I finally reached, I could visibly see and feel that the therapist was annoyed with me being late & was met with the coldest reception at the door. I apologised profusely and was immediately told that she will not be able to do my Hollywood & only my half leg and reiterated that I was ‘30 MINUTES LATE!’. Treatwell won’t allow me to go over 500 characters to finish, so I’ll do a further review