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Venue rating

4.3

185 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Spa in Dolphin Square
The Spa in Dolphin Square
Dolphin Square,
Chichester Street, London, SW1V 3LX
United Kingdom

Hotel Spa

The Spa in Dolphin Square
Dolphin Square,
Chichester Street, London, SW1V 3LX
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa in Dolphin Square

The spirit of Morocco echoes through the spa in Dolphin Square.

Inspired by the essence of Morocco and the proven benefits of cleansing and purifying, the Spa combines authentic Moroccan Hammam, Rhassoul and Salt Infused Steam Rituals.

Experience a fusion of age old therapies and contemporary Spa philosophies with our bespoke Spa treatments. The Spa in Dolphin Square, London SW1 is a luxury Spa where guests can have a complete immersion in the ancient rituals of a Moroccan Hammam using Savon Noir, traditional black soap infused with eucalyptus, Rhassoul Lava Clay & Salt Infused Steam room suitable for him & for her.

Guests can enjoy the contemporary feel of this Spa which has 6 treatment rooms, a Deep Relaxation Lounge, a Tepidarium with heated loungers and a Walled Courtyard.

Dedicated Spa Mentors are on hand to guide each guest through the bespoke yet affordable treatment menu to ensure they receive the maximum benefit from their Spa Journey.

The spa’ bespoke treatments have been specifically created by leading product houses: La Sultane de Saba & Aromatherapy Associates based on the spa’s core philosophies.

Overnight stays and Spa Experiences are available for both him & her and suitable as a treat to yourself or a gift for any occasion. Spa experiences include our Moroccan Cleansing & Signature Rituals: http://www.dolphinsquare.co.uk/spa/. Overnight stays in one of Dolphin House’s serviced apartment renowned for Super king sized beds, Hypnos pocket-sprung mattresses and luxurious Alpaca duvets – all the benefits of staying in a central London location with the flexibility and comfort of home. Stay experiences include the Moroccan Dream spa break and the Arabian Nights Relax spa break. https://www.treatwell.co.uk/place/the-spa-in-dolphin-square/Based on 2 people sharing.

With very good transport links, the Spa in Dolphin Square is located 15 minutes’ walk from Victoria main line station [ Victoria Line 3 stops from Oxford Circus & 2 stops from Sloane Square] 5 minutes’ walk from Pimlico Tube Station. Parking is available on request arranged in advance of your visit.

Dolphin Square is an enviable SW1 location set around 3.5 acres of private gardens, Riverside tennis court & croquet lawn. Facilities include: Sport & Fitness Club with squash court & swimming pool. A multi-disciplinary healthcare clinic, the Dolphin Bar & Grill residential lettings.

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 185 reviews

5 stars 87
4 stars 67
3 stars 19
2 stars 8
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (12)
  • Body Treatments (13)
  • Body Wraps (1)
  • Hydrotherapy (7)
  • Rasul and Mud Treatments (67)
  • Steam and Sauna Therapy (55)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Facials (14)
  • Fitness
  • Swimming (3)
  • Hair
  • Hair Conditioning and Scalp Treatments (1)
  • Massage
  • Aromatherapy Massage (18)
  • Deep Tissue Massage (3)
  • Stone Massage Therapy (1)
  • Swedish Massage (1)
  • Therapeutic Massage (16)
  • Turkish Bath (13)
  • Nails
  • Manicure (4)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 9 hours ago
The facilities were small but on a Saturday were not very clean. Bathroom was broken and running water, towels everywhere. Had a steam but no sauna. The massage was a little odd - a nice individual but condescending and shortened my treatment by a few minutes.

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5 hours ago
Dear Kim

Thank you for your feedback. We look forward to welcoming you back to the spa.

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Verified review Visited May 2016
Posted 1 week ago
I went there with two friends and we all loved the relaxing atmosphere. The treatment we got was a self-applied treatment in a steam chamber, and that was fine but I would choose a massage or something applied by a therapist next time, more relaxing. I loved the tepidarium where we were also served tea. We found out after a while that the temperature differed quite a lot between the seats, it would be nice to be told at the start - or maybe it was a technical defect. We loved it anyway, and I can really recommend this spa if you don't mind not having access to a pool.

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5 hours ago
Dear Anonymous

Thank you for your feedback. The different temperatures set on the beds is deliberate in order to try and accommodate each guest. Aside, of this I'm glad you enjoyed your overall experience and look forward to seeing you in the near future.

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Verified review Visited May 2016
Posted 1 week ago
An attractive venue and an excellent treatment! The staff were very nice too. I will actually go back and I am known to be quite fussy about treatments.

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5 hours ago
Dear Anonymous

Thank you for your feedback. I'm very happy your experience was a positive one. We look forward to welcoming you back to the Spa in the near future.

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Posted 1 week ago
I really enjoyed my treatment at Dolphin Square spa - the massage was incredible, the therapists were lovely and extremely attentive, and the facilities meant my time spent there was extremely relaxing. I can't wait to return!

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5 hours ago
Dear Lucy

Thank you for your kind words. We look forward to welcoming you to the Spa again in the very near future.

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Verified review Visited May 2016
Posted 1 week ago
The mud treatment was good although quite a lot hotter than I expected and my partner got rashes all over his body afterwards, not sure if that's because of the treatment of he just had a bad reaction to it. There was no access to be pool which would have been a nice extra however the relaxation areas were beautiful. The staff were also lovely.

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3 hours ago
Dear Fatimah

Thank you for your feedback.

I'm concerned to hear that your partner experienced a reaction after his treatment, would you kindly contact the spa to discuss as I’m keen to understand the full extent of the reaction.

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Verified review Visited May 2016
Posted 2 weeks ago
very good but a couple of the treatment rooms were not working which was a shame

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6 hours ago
Dear D

Thank you for your feedback. I do hope that you will return to visit us in the near future to have a full spa experience

The spa team

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Verified review Visited April 2016
Posted 3 weeks ago
We had a lovely visit.

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2 weeks ago
Dear Neil

Thank you for taking the time to review the Spa. We look forward to welcoming you in the near future

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Verified review Visited March 2016
Posted 1 month ago
Very nice, clean and relaxing. Calming decor if you are into Moroccan style. I certainly come again.

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1 month ago
Dear Marina

Thank you for taking the time to review the Spa. We look forward to welcoming you in the near future.

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Verified review Visited March 2016
Posted 2 months ago
Great friendly staff!

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1 month ago
Dear Anonymous

Thank you for taking the time to submit a review.

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Verified review Visited March 2016
Posted 2 months ago
A thrilling experience with the hammam exfoliation. Wonderful ambience and attentive staff. It would be nice to be able to use the pool but it's not for spa guests.

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1 month ago
Dear Vivienne

Thank you for your kind words. We hope to welcome you back to the Spa in the near future

Jayne Adamson
Front of House Supervisor

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Verified review Visited February 2016
Posted 2 months ago
My massage was amazing, but I thought the facilities weren't that great and my facial left me the next day with very, very dry and flaky skin.

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1 month ago
Dear H M Faliveno

I'm sorry to hear your experience was not totally satisfactory, we do try to provide clients with a full service including aftercare. Should you decide to revisit perhaps we could discuss your skin care regime.

Jayne Adamson
Front of House Supervisor

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Verified review Visited February 2016
Posted 2 months ago
I went for a Spa & Delight and have awarded it 5 stars.

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1 month ago
Dear Katherine

Thank you for your 5* review.

Jayne Adamson
Front of House Supervisor

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Posted 3 months ago
I rarely complain but on this occasion, I thought I should warn other customers who would like to book a nice "me-time". I book a £139 session via treatwell website thinking that if there is a possibility to book a day and time, that MUST mean it is booked. Well ... not the case in fact. The treatwell booking system is not online with dolphin booking system and unfortunately for me it meant that someone at booked the same day & time. As I arrived at the spa, the receptionist informed me that my £139 session was not happening as no place available and did not make any attempt to book me to another session, even on another day (must have enough customer). She informed me that I was left a message the day before advising me of this cancellation (message I did not get). Well if you have to cancel a client because your system are not working then I advise you to make few attempts to join that poor customer. If Dolphin Spa decides to be listed on treatwell, there is issue of system and you are aware of it then you should be more humble and attempt to keep somehow your customer.

But what about my £139 pre-payment? oh no, not dolphin spa responsibility and I had to look after my refund myself with treatwell (which by the way were professional, very apologetic and refund me immediately).

wow what a "me-time"!

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1 month ago
Dear CSVML

I am very sorry to hear of the issues you experienced during your booking process. I would like to invite you to call me directly in order to restore your faith in us and experience the spa at its best.

Jayne Adamson
Front of House Supervisor

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Verified review Visited February 2016
Posted 3 months ago
I went for a Spa & Delight and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 3 months ago
Lovely salon, very relaxing experience and my eyebrows were done perfectly! Very natural and no dye on my skin which is a pet hate!!

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Posted 6 months ago
I cannot recommend this place highly enough! I had the Spa and Delight. After having a hammam in Marrakech I've been trying out places in London. Nothing compares to the authentic experience but this place comes very close... And I've tried a few! The 55 min massage was exquisite! The masseuse didn't stop until all my knots were gone, which was quite a task. I was welcome to stay as long as I liked... Wish I'd had a few more hours free. Facilities first-rate with fresh towels, slippers, robes and a little extra gift in your locker!

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5 months ago
Dear Kim

Thank you for your kind feedback. We hope to see you in the near future

Jayne Adamson
Front of House Supervisor

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Posted 7 months ago
I had the Toning & Slimming Cocoon at the Spa and it was amazing. The results were instant and lasted for several days. I have a tried other leg treatments before and never had such good results. I think this was helped by the great therapist. I will definitely be going back and may even book a course. Thank you

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Verified review Visited September 2015
Posted 7 months ago
I had Marrekech Ritual spa day (incl. 25 min facial) wonderful experience! Stayed there for about 2.5 hours! Will der return.

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Verified review Visited August 2015
Posted 8 months ago
The spa was really gorgeous, felt very luxurious and the treatment was wonderful. The price of the treatment was expensive but the surroundings and quality of the treatment made up for it

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7 months ago
Dear Annie25
Thank you for your kind and constructive comments.

Jayne Adamson
Front of House Supervisor

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Verified review Visited August 2015
Posted 9 months ago
I went for a 23 Carat Gold Facial Ceremony Spa Experience and have awarded it 4 stars.

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