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Venue rating

4.4

225 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa - Dolphin Square
The Spa - Dolphin Square
Dolphin Square,
Chichester Street, Pimlico, London, SW1V 3LX
United Kingdom

Hotel Spa

The Spa - Dolphin Square
Dolphin Square,
Chichester Street, Pimlico, London, SW1V 3LX
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa - Dolphin Square

The spirit of Morocco echoes through the spa in Dolphin Square.

Inspired by the essence of Morocco and the proven benefits of cleansing and purifying, the Spa combines authentic Moroccan Hammam, Rhassoul and Salt Infused Steam Rituals.

Experience a fusion of age old therapies and contemporary Spa philosophies with our bespoke Spa treatments. The Spa in Dolphin Square, London SW1 is a luxury Spa where guests can have a complete immersion in the ancient rituals of a Moroccan Hammam using Savon Noir, traditional black soap infused with eucalyptus, Rhassoul Lava Clay & Salt Infused Steam room suitable for him & for her.

Guests can enjoy the contemporary feel of this Spa which has 6 treatment rooms, a Deep Relaxation Lounge, a Tepidarium with heated loungers and a Walled Courtyard.

Dedicated Spa Mentors are on hand to guide each guest through the bespoke yet affordable treatment menu to ensure they receive the maximum benefit from their Spa Journey.

The spa’ bespoke treatments have been specifically created by leading product houses: La Sultane de Saba & Aromatherapy Associates based on the spa’s core philosophies.

Overnight stays and Spa Experiences are available for both him & her and suitable as a treat to yourself or a gift for any occasion. Spa experiences include our Moroccan Cleansing & Signature Rituals: http://www.dolphinsquare.co.uk/spa/. Overnight stays in one of Dolphin House’s serviced apartment renowned for Super king sized beds, Hypnos pocket-sprung mattresses and luxurious Alpaca duvets – all the benefits of staying in a central London location with the flexibility and comfort of home. Stay experiences include the Moroccan Dream spa break and the Arabian Nights Relax spa break. https://www.treatwell.co.uk/place/the-spa-in-dolphin-square/Based on 2 people sharing.

With very good transport links, the Spa in Dolphin Square is located 15 minutes’ walk from Victoria main line station [ Victoria Line 3 stops from Oxford Circus & 2 stops from Sloane Square] 5 minutes’ walk from Pimlico Tube Station. Parking is available on request arranged in advance of your visit.

Dolphin Square is an enviable SW1 location set around 3.5 acres of private gardens, Riverside tennis court & croquet lawn. Facilities include: Sport & Fitness Club with squash court & swimming pool. A multi-disciplinary healthcare clinic, the Dolphin Bar & Grill residential lettings.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Venue rating

Based on 225 reviews

5 stars 116
4 stars 77
3 stars 19
2 stars 8
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (14)
  • Body Treatments (13)
  • Body Wraps (1)
  • Hydrotherapy (7)
  • Rasul and Mud Treatments (76)
  • Steam and Sauna Therapy (64)
  • Face
  • Facials (24)
  • Fitness
  • Swimming (5)
  • Hair
  • Hair Conditioning and Scalp Treatments (1)
  • Massage
  • Aromatherapy Massage (35)
  • Deep Tissue Massage (3)
  • Foot Massage (2)
  • Hot Stone Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (27)
  • Nails
  • Manicure (4)
  • Pedicure (4)
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Verified review Visited November 2016
Posted 1 week ago
I booked the spa for a friends hen do and I can thoroughly recommend it if you are looking for something for a special occasion. The bride to be had the most fantastic time. It was very relaxing and she got completely pampered. The highlight was definitely the staff, they couldn't have been more welcoming and helpful. Thank you so much and we will be back.

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Verified review Visited November 2016
Posted 1 week ago
Great massage

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Verified review Visited November 2016
Posted 2 weeks ago
The Spa was very calming and well equipped with toiletries and towels were available in all areas of the Spa.
The only disappointment was the fact that only one steam room was available to use : in the actual offer advertisement it gave the impression that there were far more.

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2 weeks ago
Dear Anonymous

Thank you for your review.

Unfortunately, its not clear from your review which advertisement you are referring to when you describe only one steam room.

But to clarify our Spa currently offers: a Salt-infused steam room while our other thermal facilities are : A Moroccan Hammam and Rhassoul Chamber.

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Verified review Visited November 2016
Posted 3 weeks ago
I went for a One Night Deluxe Moroccan Experience for 5 guests and have awarded it 5 stars.

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2 weeks ago
Dear Lisa

Thank you for your review.

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Verified review Visited November 2016
Posted 3 weeks ago
Spa was brilliant so was all therapists, very helpful and nicely spoken. My friend and I was absolutely pleased with the venue. One bit of disappointment some people were on their mobile phone in the relaxing room and talking quiet loud. That was a bit of let down even though Their was sign posted regarding mobile phone around the spa, but they didn't take that into consideration. Same thing happened in the back room, we couldn't relaxed too much was happening, We had to leave. I think it was a large group of people which doesn't helped.

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2 weeks ago
Dear Anonymous

Thank you for taking the time to review our Spa.

We will be looking into the use of mobile phones more closely as their usage should be kept to a minimum. I do hope this will not deter you from returning to us in the near future.

I hope this will not deter you from returning to see us in the near future.

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Verified review Visited November 2016
Posted 1 month ago
Very pleased with the trip, some confusion between the salon and my booking as they thought I hadn't paid, but swiftly resolved. Very happy with the treatment and experience and would recommend. The therapists were very knowledgeable.

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2 weeks ago
Dear Imogen

Thank you for your review. I'm pleased to hear your experience was a happy one and the mix up with your booking was resolved without causing to much disruption to your experience.

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Verified review Visited November 2016
Posted 1 month ago
Excellent experience

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2 weeks ago
Dear Gaurav

Thank you for your kind review. We hope to see you return in the near future.

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Verified review Visited October 2016
Posted 1 month ago
The spa was outstanding absolutely amazing. Would want to to go all the time. Made my sisters hen party really worthy it.

Our stay at dolphin Square not so great. The staff not so helpful or accommodating. Slightly disappointing

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1 month ago
Dear Anonymous

Thank you for taking the time to give us feedback, I will certainly pass on all feedback particularly to the spa team. We do hope to see you again in the near future.

I am sorry to hear that your experience with Dolphin Square was not so satisfactory, I will pass on your comments.

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Verified review Visited October 2016
Posted 1 month ago
Beautiful spa, thank you for a great experience!

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1 month ago
Dear Anonymous

Thank you for your feedback, we hope to see you again soon.

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Verified review Visited October 2016
Posted 1 month ago
Had the Arabian Ceremony which was divine. My 2nd visit. Grace and Carina are incredible therapists. The little treats you get afterwards are delicious and they hunted down Prosecco for us as we don't like Champagne. Changing room lets the side down, too cramped, 2 hairdyers not enough, mirrors so high I could only see the top of my head (I'm 5ft 4"!) lighting so dim My friend and I had to put our makeup on in the loo! New mangaer is great and agrees with feedback. If the Spa can tweek the changing room situation this place would be perfect.

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1 month ago
Dear Ellie

Thank you for your feedback, I will pass on your feedback to the therapists. Your comments regarding the changing room have been taken on board and we will certainly look into make some improvements. We do hope to see you in the near future.

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Verified review Visited October 2016
Posted 1 month ago
very peaceful, staff were very friendly.

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1 month ago
Dear Anonymous

Thank you for taking the time to review our spa.

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Verified review Visited September 2016
Posted 2 months ago
Really relaxing experience in a hammam environment.

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2 months ago
Dear Anonymous

Thank you for posting a review, we are glad you enjoyed your experience

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Verified review Visited September 2016
Posted 2 months ago
I went for a Spa & Delight Spa Experience and have awarded it 5 stars.

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2 months ago
Dear Marie

Thank you for your review. We do hope to see you again in the near future.

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Verified review Visited September 2016
Posted 2 months ago
I went for a One Night Moroccan Dream Spa Break and have awarded it 4 stars.

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2 months ago
Dear Tarunkhabra

Thank you for taking the time to post a review. We hope you will return to visit the spa in the near future.

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Verified review Visited September 2016
Posted 2 months ago
It is very nice place definitely will go back there is is only a shame that you can only be there max 3 hours.

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2 months ago
Dear Ewelina

Thank you for your kind words. We hope to see you again soon

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Verified review Visited September 2016
Posted 2 months ago
Overall a great experience, however the staff weren't as helpful as they could have been. Also our treatment was 15 minutes late.

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2 months ago
Dear Anonymous

Thank you for taking the time to post a review. We do apologise that your treatment ran late this is not something that happens often. With regards to the customer service you received this matter has been and will continually be addressed, should you return to visit us in the near I hope your visit will meet your expectations.

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Verified review Visited July 2016
Posted 2 months ago
This was a terrible experience. I had thought it would be a good deal to stay at the apartments and have a spa day. However, from the moment we arrived the whole apartment building was absolutely roasting hot. When we checked in and went to our room, the room was also ridiculously hot. Really uncomfortable to the point where the heat was unbearable. I spoke to reception and they said they would send us ar fan. I had to chase this up several times and then spoke to a manager who told me no extra fans would be given out. The rooms had no AC facilities, they had windows which were on resrtictors and could only be opened a few centimetres. I wrote a complaint to the management and never got a response.
If I had known that the rooms didn't have proper ventaliation I would never have booked to stay there at the height of summer. This was supposed to be a relaxing couple of days for my friend and I and instead ended up being very stressful.
The overall demeanour of the staff at this venue was unpleasant to say the least. They came across rude when asking simple questions and even more rude when we were trying to complain.

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2 months ago
Dear LauraB2554

I am disappointed to hear your experience was dissatisfying and I would like to invite you to contact me directly in order to investigate your experience further.

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Verified review Visited September 2016
Posted 2 months ago
I went for a Exclusive 2 for 1 Moroccan Experience Spa Day and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 3 months ago
Nice and relaxing spa day and the massage was amazing. First time at this spa and I have already recommended to friends and would definitely be coming back again!

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2 months ago
Dear Chantal

Thank you for your kind words. We do appreciate the positive feedback. We look forward to welcoming you and friends to the spa in the near future

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Verified review Visited August 2016
Posted 3 months ago
Really great find - my first spa experience and it was so lovely!

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2 months ago
Dear Kinlo

Thank you for your positive feedback.

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