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Venue rating

4.4

230 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa - Dolphin Square
The Spa - Dolphin Square
Dolphin Square,
Chichester Street, Pimlico, London, SW1V 3LX
United Kingdom

Hotel Spa

The Spa - Dolphin Square
Dolphin Square,
Chichester Street, Pimlico, London, SW1V 3LX
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa - Dolphin Square

The spirit of Morocco echoes through the spa in Dolphin Square.

Inspired by the essence of Morocco and the proven benefits of cleansing and purifying, the Spa combines authentic Moroccan Hammam, Rhassoul and Salt Infused Steam Rituals.

Experience a fusion of age old therapies and contemporary Spa philosophies with our bespoke Spa treatments. The Spa in Dolphin Square, London SW1 is a luxury Spa where guests can have a complete immersion in the ancient rituals of a Moroccan Hammam using Savon Noir, traditional black soap infused with eucalyptus, Rhassoul Lava Clay & Salt Infused Steam room suitable for him & for her.

Guests can enjoy the contemporary feel of this Spa which has 6 treatment rooms, a Deep Relaxation Lounge, a Tepidarium with heated loungers and a Walled Courtyard.

Dedicated Spa Mentors are on hand to guide each guest through the bespoke yet affordable treatment menu to ensure they receive the maximum benefit from their Spa Journey.

The spa’ bespoke treatments have been specifically created by leading product houses: La Sultane de Saba & Aromatherapy Associates based on the spa’s core philosophies.

Overnight stays and Spa Experiences are available for both him & her and suitable as a treat to yourself or a gift for any occasion. Spa experiences include our Moroccan Cleansing & Signature Rituals: http://www.dolphinsquare.co.uk/spa/. Overnight stays in one of Dolphin House’s serviced apartment renowned for Super king sized beds, Hypnos pocket-sprung mattresses and luxurious Alpaca duvets – all the benefits of staying in a central London location with the flexibility and comfort of home. Stay experiences include the Moroccan Dream spa break and the Arabian Nights Relax spa break. https://www.treatwell.co.uk/place/the-spa-in-dolphin-square/Based on 2 people sharing.

With very good transport links, the Spa in Dolphin Square is located 15 minutes’ walk from Victoria main line station [ Victoria Line 3 stops from Oxford Circus & 2 stops from Sloane Square] 5 minutes’ walk from Pimlico Tube Station. Parking is available on request arranged in advance of your visit.

Dolphin Square is an enviable SW1 location set around 3.5 acres of private gardens, Riverside tennis court & croquet lawn. Facilities include: Sport & Fitness Club with squash court & swimming pool. A multi-disciplinary healthcare clinic, the Dolphin Bar & Grill residential lettings.

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Comments

Reviews (written by customers after their visit)

4.4

Venue rating

Based on 230 reviews

5 stars 119
4 stars 78
3 stars 19
2 stars 9
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (14)
  • Body Treatments (13)
  • Body Wraps (1)
  • Hydrotherapy (7)
  • Rasul and Mud Treatments (76)
  • Steam and Sauna Therapy (66)
  • Face
  • Facials (26)
  • Fitness
  • Swimming (6)
  • Hair
  • Hair Conditioning and Scalp Treatments (1)
  • Massage
  • Aromatherapy Massage (36)
  • Deep Tissue Massage (3)
  • Foot Massage (3)
  • Hot Stone Massage (1)
  • Swedish Massage (1)
  • Therapeutic Massage (31)
  • Nails
  • Manicure (4)
  • Pedicure (4)
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Verified review Visited February 2017
Posted 3 days ago
lovely venue, however I must have misread when booking as I thought the spa also had a pool.
However, the price and value were excellent

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Verified review Visited February 2017
Posted 2 weeks ago
I loved the sense of seclusion at the spa, I really felt like I'd escaped the busy world outside and entered into an ambient and very sensuous space. Not an easy thing to achieve in what is essentially a leisure centre area just before you enter the spa itself. The staff were all softly-spoken and made the effort to contribute to the 'performance' of a luxury spa experience, which helps you not to feel like you're on some sort of conveyor belt of treatments. I had the Spa & Delight: Hammam Ritual + Shea Butter Massage. I visited midweek so there were very few other people there which was delightful. The Hammam treatment was invigorating and left my skin feeling soft and smooth. I think the wet areas (as with any such place), could be checked more regularly for cleanliness around the floors. Also the smell around the Hammam & Rassoul areas was very slightly odd, but in general, the spa was very clean - particularly the changing room space and relaxation rooms. My massage treatment was exactly as I hoped - firm and focused, using a blend of rose oil and shea butter (I was given a choice of essential oils). The massage table was heated and electronically adjustable to position you properly. I left the spa feeling absolutely wonderful and for that I'm thankful to the team at the Dolphin Square Spa - I'd definitely like to come back.

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Verified review Visited December 2016
Posted 1 month ago
Surroundings were very nice and serene. Hammam was great. However, they gave us dirty old worn out slippers to wear, which I now have a Verruca, which I think is outrageous for the price paid. I wrote to the manager 5 days ago and I still have had no reply.

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Verified review Visited December 2016
Posted 1 month ago
We booked an overnight stay and enjoyed every minute. We had a 70 minute treatment included in the spa which was truely fabulous and so relaxing! We also enjoyed using the pool, steam room and sauna.
Our apartment was very roomy and lovely and clean and the hotel itself in a good location.
We couldn't fault it and hope to return again.

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Verified review Visited December 2016
Posted 2 months ago
I went for a One Night Moroccan Dream Spa Break and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 2 months ago
I booked the spa for a friends hen do and I can thoroughly recommend it if you are looking for something for a special occasion. The bride to be had the most fantastic time. It was very relaxing and she got completely pampered. The highlight was definitely the staff, they couldn't have been more welcoming and helpful. Thank you so much and we will be back.

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Verified review Visited November 2016
Posted 2 months ago
Great massage

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Verified review Visited November 2016
Posted 2 months ago
The Spa was very calming and well equipped with toiletries and towels were available in all areas of the Spa.
The only disappointment was the fact that only one steam room was available to use : in the actual offer advertisement it gave the impression that there were far more.

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2 months ago
Dear Anonymous

Thank you for your review.

Unfortunately, its not clear from your review which advertisement you are referring to when you describe only one steam room.

But to clarify our Spa currently offers: a Salt-infused steam room while our other thermal facilities are : A Moroccan Hammam and Rhassoul Chamber.

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1 month ago
The steam room was not working for us either. They also gave us used dirty slippers!

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Verified review Visited November 2016
Posted 3 months ago
I went for a One Night Deluxe Moroccan Experience for 5 guests and have awarded it 5 stars.

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2 months ago
Dear Lisa

Thank you for your review.

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Verified review Visited November 2016
Posted 3 months ago
Spa was brilliant so was all therapists, very helpful and nicely spoken. My friend and I was absolutely pleased with the venue. One bit of disappointment some people were on their mobile phone in the relaxing room and talking quiet loud. That was a bit of let down even though Their was sign posted regarding mobile phone around the spa, but they didn't take that into consideration. Same thing happened in the back room, we couldn't relaxed too much was happening, We had to leave. I think it was a large group of people which doesn't helped.

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2 months ago
Dear Anonymous

Thank you for taking the time to review our Spa.

We will be looking into the use of mobile phones more closely as their usage should be kept to a minimum. I do hope this will not deter you from returning to us in the near future.

I hope this will not deter you from returning to see us in the near future.

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Verified review Visited November 2016
Posted 3 months ago
Very pleased with the trip, some confusion between the salon and my booking as they thought I hadn't paid, but swiftly resolved. Very happy with the treatment and experience and would recommend. The therapists were very knowledgeable.

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2 months ago
Dear Imogen

Thank you for your review. I'm pleased to hear your experience was a happy one and the mix up with your booking was resolved without causing to much disruption to your experience.

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Verified review Visited November 2016
Posted 3 months ago
Excellent experience

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2 months ago
Dear Gaurav

Thank you for your kind review. We hope to see you return in the near future.

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Verified review Visited October 2016
Posted 3 months ago
The spa was outstanding absolutely amazing. Would want to to go all the time. Made my sisters hen party really worthy it.

Our stay at dolphin Square not so great. The staff not so helpful or accommodating. Slightly disappointing

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3 months ago
Dear Anonymous

Thank you for taking the time to give us feedback, I will certainly pass on all feedback particularly to the spa team. We do hope to see you again in the near future.

I am sorry to hear that your experience with Dolphin Square was not so satisfactory, I will pass on your comments.

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1 month ago
Staff were definitely not helpful. Which was dissappointing. The Hammam was great but the steam room not working and they give you old dirty slippers. I am sure wholesale flipflops do not cost the earth!

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Verified review Visited October 2016
Posted 3 months ago
Beautiful spa, thank you for a great experience!

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3 months ago
Dear Anonymous

Thank you for your feedback, we hope to see you again soon.

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Verified review Visited October 2016
Posted 3 months ago
Had the Arabian Ceremony which was divine. My 2nd visit. Grace and Carina are incredible therapists. The little treats you get afterwards are delicious and they hunted down Prosecco for us as we don't like Champagne. Changing room lets the side down, too cramped, 2 hairdyers not enough, mirrors so high I could only see the top of my head (I'm 5ft 4"!) lighting so dim My friend and I had to put our makeup on in the loo! New mangaer is great and agrees with feedback. If the Spa can tweek the changing room situation this place would be perfect.

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3 months ago
Dear Ellie

Thank you for your feedback, I will pass on your feedback to the therapists. Your comments regarding the changing room have been taken on board and we will certainly look into make some improvements. We do hope to see you in the near future.

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Verified review Visited October 2016
Posted 4 months ago
very peaceful, staff were very friendly.

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3 months ago
Dear Anonymous

Thank you for taking the time to review our spa.

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Verified review Visited September 2016
Posted 4 months ago
Really relaxing experience in a hammam environment.

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4 months ago
Dear Anonymous

Thank you for posting a review, we are glad you enjoyed your experience

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Verified review Visited September 2016
Posted 4 months ago
I went for a Spa & Delight Spa Experience and have awarded it 5 stars.

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4 months ago
Dear Marie

Thank you for your review. We do hope to see you again in the near future.

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Verified review Visited September 2016
Posted 4 months ago
I went for a One Night Moroccan Dream Spa Break and have awarded it 4 stars.

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4 months ago
Dear Tarunkhabra

Thank you for taking the time to post a review. We hope you will return to visit the spa in the near future.

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Verified review Visited September 2016
Posted 5 months ago
It is very nice place definitely will go back there is is only a shame that you can only be there max 3 hours.

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4 months ago
Dear Ewelina

Thank you for your kind words. We hope to see you again soon

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