The Spa at The Macdonald Manchester Hotel

Overall stay was awful fire alarm going off until four o’clock in the morning, staff didn’t have a clue what was going on. Spa was okay steam room really smelly! Still waiting for management to sort out a refund. Very unorganised would only got back if I was offered a free stay. Spa staff very nice and professional unlike hotel staff.

Spa had great facilities, and treatment was good staff were disorganised

The spa was poorly lit so you couldn’t sit, relax and read a book. The spa area was very small and could only fit 2 people comfortably inside the steam room, sauna and cold room. I couldn’t lie down in any of these rooms and I’m only 5”1. The lounge area was near the door so people were continually walking in and out and there were only 2 heated loungers and nowhere else to sit so when it’s busy I imagine it would be a nightmare and I would NOT recommend for parties bigger than 2 people. The restaurant staff and reception looked bored, uninterested and like they didn’t want to be there. The meal in the restaurant of an evening was average and the breakfast in the morning was dry and service was poor however there was a lot of different foods to eat which was good. The hotel in general was very clean and rooms were large in size with a separate bath and the nespresso machine was a nice touch. The spa treatments and afternoon tea are the reason I’m giving this place a 2 as they were fantastic. Afternoon tea was plenty and filling and the massage and facial were worth the money.

The spa is very good deal for a pampering experience. However just note that the spa doesn’t have a pool or jacuzzi so that’s really a big missing piece here. The massage is good but I forgot to book for deep tissue.