All staff from reception to spa treatment were very helpful and courteous. 10/10 well done. The swimming pool was super. I thought the gym was very small. No staff seemed to be present to ask how equipment worked. In fairness I could have gone to ask somebody at reception. Perhaps when peopel book in, somebody could offer to show how equipment worked please? Re treatments: I didn't like the body scrub, just not my thing. It was part of a special offer, so I couldn't choose. I prefer massages. Body scrub was too messy. Foot massage was ok. Arm and hand massage brilliant. Healthcare professional was very nice. Well done again. Very impressed that we were offered an alternative to Prosecco. Restaurant staff were brilliant.